PAPER ID: IJIM/Vol. 8 (VIII) December 2023/69-74/10

AUTHOR: Humphrey Igwechi Wiche^[1], Ugochukwu, Victoria Oluchukwu^[2]

TITLE: USE OF INFORMATION AND COMMUNICATION TECHNOLOGY TOOLS FOR EFFECTIVE USER EDUCATION PROGRAMME IN PUBLIC UNIVERSITY LIBRARIES IN RIVERS STATE

ABSTRACT: The study examined the use of Information and Communication Technology (ICT) tools for effective user education programme in public university libraries in Rivers State. The correlational survey design was adopted. The population consisted of 41 librarians from three university libraries. The entire population was used as the sample due to its small size. The questionnaire was the instrument used for data collection and Data were analysed using frequency counts, and simple percentages. The findings revealed that video conferencing and YouTube were the most commonly used ICT tools in user education programs (UEP), Librarians expressed a positive perception of the impact of ICT tools in enhancing the quality and effectiveness of UEP. However, challenges such as inconsistent power supply, poor internet connectivity, inadequate ICT facilities, and a lack of ICT training were identified as some of the challenges in the use of ICT tools for UEP. Based on the findings, the researchers recommended prioritizing technological infrastructure improvement in libraries, emphasizing professional development for librarians to enhance ICT skills, and advocating for increased support and investment in ICT capabilities within library settings.

KEYWORDS: : ICT, User Education Programme, Public University Libraries

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