PAPER ID: IJIM/Vol. 9 (IX) /January/1-5/1

AUTHOR: Ms. Manpreet Kaur Saggu^[I] Mr. Anil^[II]

TITLE : USE OF ARTIFICIAL INTELLIGENCE IN LIBRARIES, EDUCATION & RESEARCH

ABSTRACT: This article examines the role of Artificial Intelligence (AI) in libraries, emphasizing its potential to improve library services and reshape the responsibilities of librarians. This refers to technology that allows machines to imitate human cognitive abilities such as learning, solving problems, and making decisions. brings several advantages to libraries, such as increased efficiency, enhanced user experiences, and optimized resources. The study illustrates how AI-driven tools like chatbots and content management systems can assist in patron services and decision-making, while also leading to cost savings and improved accessibility. Librarians are seen as crucial advocates for AI integration, responsible for educating both users and staff about AI applications, promoting ethical usage, and weaving AI into library services and educational initiatives. Moreover, AI can revolutionize collection development through automation and data analysis. Nonetheless, challenges persist, particularly concerning the ethical aspects of AI and the necessity for ongoing staff training to keep pace with new technologies. The article concludes that AI is here to stay, and libraries must adapt to harness its potential effectively.

KEYWORDS: Artificial Intelligence (AI), Accessibility, Enhanced Efficiency, chatbot

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