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PAPER ID:IJIM/V.2(III)/11-22/3
AUTHOR: Krishna Gopal
TITLE :AWARENESS AND USE OF LIBRARY SERVICES PROVIDED BY CBSE AFFILIATED SCHOOLS SITUATED IN NTPC TOWNSHIP DADRI, UTTAR PRADESH: A SURVEY
ABSTRACT:In today’s context the user satisfaction is the main focus point of any organization, no matter which field it is working in. So is the library, user satisfaction is directly depends on the services provided by the library. The way of the execution of library services is the guarantee to attract the people into the library. Here in this survey the status and use of the library services were examined and the status of school was taken into the consideration in terms of use and awareness of the library services.
NTPC Dadri is Maharatna Company under PSU, govt. Of India, producing electricity for India and also serving the nation providing good and quality education to the students residing locally as well as coming from far of its vicinity. In NTPC Township there are four schools, affiliated with Central Board of secondary Education, New Delhi. All of the Schools are big in size and in terms of strength of Students. In this Survey, we tried to get the realistic data by providing questionnaire and taking interview of the students. We asked the questions related with the use of library, services provided to them, their needs, their satisfaction and their purpose of visiting, their frequency of visiting the library. Every aspect related with the library had taken into the consideration.
KEYWORDS:Library services, Library status in NTPC, Satisfaction of Users, Library status in CBSE Schools.