Paper 3 EVALUATING LIBRARY SERVICE QUALITY USING LIBQUAL+TM TOOL: A CASE STUDY OF PUNJAB AGRICULTURAL UNIVERSITY, LUDHIANA
PAPER ID:IJIM/V.2(V)/12-19 /3 AUTHOR : Bhanu Partap TITLE:EVALUATING LIBRARY SERVICE QUALITY USING LIBQUAL+TM TOOL: A CASE STUDY OF PUNJAB AGRICULTURAL UNIVERSITY, LUDHIANA ABSTRACT:Quality of a service is always felt by…