PAPER ID:IJIM/V.2(VII)/143-149/19

AUTHOR: Raed Mohammed Ali Al-Daoar and Dr. M.Jamal Mohamed Zubair

TITLE: UNDERSTANDING PATIENTS’ CHOICE OF HOSPITAL: AN INTERPRETIVE STUDY

ABSTRACT: Several studies of the healthcare market from developing economies present that the reputation, convenience, the experience of other patients and specialties as the main criteria for the choice  of the hospital.  In this paper, the authors reviewed 28 studies on the subject of hospital choice to know the current status of the literature and conduct interviews with 10 Arabian patients who currently treat in an Indian hospital in Chennai city, to understanding how they select their hospital and determine the main criteria of choice. The questions of the interviews have addressed based on the existing criteria of selection of hospital. The data were analyzed by building themes within the interviews data and finding of the previous studies. The main finding of this study are that the Arabian patients give more important to the quality and cost of treatment, hospital reputation, the experience of other patients, modern equipment, and convenience as  the main criteria of hospital choice.

KEYWORDS:Patient, Choice criteria, Indian hospitals,

click here to download fulltext

click here to download certificate (Author)

click here to download certificate (Co-Author )