Impact Factor : 6.225 
PAPER ID:IJIM/V.2(VI)/166-173/24
AUTHOR : Nagaraja Chari Sharabhu and Dr. D. Ravinder
TITLE: USER SATISFACTION ABOUT THE SERVICES PROVIDED BY THE ICSSR E-RESOURCES CONSORTIA AND ITS USAGE: A CASE STUDY
ABSTRACT: This study explains about the user satisfaction and the use of electronic information resources and its awareness among the ICSSR funding and support research institutes. The researchers traced that, all the selected category of users are using e-resources and mostly having awareness about e-resources by distributing through a defined questionnaire. Also stated that, there is an impact of e-resources on their research was visible and the research output has been increased by way of quality and quantity. The study emphasizes that the ICSSR has a forward looking programme while using up-to-date technology to provide research support to the Social Science research community by way of offering a good number of bibliographic and full text online databases. It is also building a national network of social science libraries while moving towards consortia based subscription to e-journals among the research institutes and regional centres.
KEYWORDS: e-resources, User satisfaction, Consortium, ICSSR
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