PAPER ID:IJIM/V.6(IX)/12-18/3

AUTHOR: Radha Kumari and Harman Preet Singh

TITLE :ROLE OF INCIDENT REPORTING SYSTEM IN HEALTHCARE MANAGEMENT: A CASE OF MULTISPECIALITY TERTIARY HOSPITAL IN INDIA
Abstract :The incidence reporting system (IRS) has risen to prominence as a critical tool for enhancing patient safety. The
majority of affluent countries (such as the United States of America) are well progressed in implementing and strengthening their
IRS systems, while developing countries such as India remain in the nascent stage. This research aims to analyze the role of IRS
in healthcare administration through the lens of a multispecialty tertiary hospital in India’s Punjab state. We evaluate the hospital’s
incident records for the years 2019 and 2020. The study emphasizes the inadequacy of the manual approach for reporting healthcare
incidents and the importance of reinforcing the usage of the IRS. The study demonstrates that staff training, practical
demonstrations, awareness lectures, and continuous nursing education (CNE) in IRS contribute to lowering incident recurrence. In
summary, IRS can contribute significantly to incident reporting, patient safety, and effective healthcare management in developing
nations such as India.

Keywords :: Incident Reporting System, India, Healthcare, Hospital Management, Patient Safety, Quality Control

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