PAPER ID:IJIM/V.II(XII)/ 236-241/40

AUTHOR: Ranadip Chandra

TITLE: USER SATISFACTION THROUGH DIFFERENT MEDIA: A CASE STUDY OF THE RESEARCHERS OF JADAVPUR UNIVERSITY

ABSTRACT: With the advent of Information Communication Technology, the researchers started using Electronic resources along with the Print resources. The researchers of Jadavpur University are not exceptional. In this present study a survey has done on the 54 researchers of Jadavpur University to evaluate their satisfaction level regarding choosing different media and it is found that in some cases print media predominates over electronic media like comfort where in some cases electronic media predominates over print media like in case of navigation issue, and up to dateness. This study will help the library to frame their collection development strategy.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         

KEYWORDS: User satisfaction; Print media; electronic media; Jadavpur University

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