PAPER ID: IJIM/Vol. 8 (XII) April 2024/14-23/3

AUTHOR: Suleiman Ahmad Fingillah ^[I]Aliyu Muazu Dakingari^[II]

TITLE:PROFICIENCIES AND SOFT SKILLS REQUIRED BY LIBRARY PROFESSIONALS TOWARDS CERTIFYING USER NEEDS IN INFORMATION ERA (A CASE STUDY OF KEBBI STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY, ALIERO)

ABSTRACT: The evolution of information and technology has significantly transformed the proficiencies and soft skills required by library professionals to effectively serve and certify user needs in the information era. This paper delves into the imperative competencies and aptitudes essential for library professionals in adapting to the changing landscape of information and technology. The data analysis carried out sheds light on the ICT proficiency of the library staff of Kebbi State University of Science and Technology, Aliero. The study reveals that, certain sectors, including word processing and presentation software, showed strengths, expertise in database searching techniques, web design, and program design is still necessary. The results indicate that continuous training is essential for improving proficiency, especially with database management software and digital technologies.

KEYWORDS: Library professionals, Soft Skills, competencies, Communication skills, Leadership skills, ICT Proficiency, Information Literacy.

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